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FAQ

What type of Products can I Purchase?
We offer a wide variety of free and paid tangible and non-tangible products. We offer a wide variety of apps, source codes, themes, plugins, logos, graphics, services, hosting and more!

 How do I Pay?
We can accept VISA, MasterCard, Direct Bank Transfer, Cash on Delivery, Cheque Payment, etc. Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

What is the Shipping Time?
We only ship the product to your confirmed address. Please make sure your shipping address is correct and/or rather negotiate with us before purchase.
Most orders will be shipped out within 3-7 business days upon payment confirmation.
Shipping normally takes 3 to 7 business days. Most of the items will be delivered in 1 week , while there will be a delay for something we can not control (such as the bad weather). If it happens, just contact our customer service, we will help you check and resolve any problem.

What is the Shipping Way?
We support world-famous Express company (DHL, UPS, Fedex, EMS, TNT and Local Transporters), faster and safer by airline. If you have your own shipping way & agent, please contact us.

How do I Track my Shipping Product?
We will leave the tracking number on your order after we shipped the package.
You can check your package after 24 hours (Because it will take about 24 hours for delivery company to upload the checking information on their web).

Custom Duty & Issue?
Import duties, taxes and charges are not included in the item price or shipping charges. These charges should be borne by the buyer.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying & import.
We could write down the lower price on your invoice, and help you to avoid your import taxes.

Customer Service
Customer satisfaction is exactly our standard and most important to us!
Please feel free to contact us if you are not satisfied with the product and purchase.
Customers are responsible for shipping charges on any returned items. It may take up to 7 business days to process your return after we receive your product.
Feedback is important please take time to leave a positive feedback if you are satisfied with our product and service. We guarantee to do the same for you.
Please contact us first before giving a non positive feedback.
Thank you for giving us a chance to make things right by good communication.