Your lock your Blackberry phone screen to prevent others from accessing your phone. This is a very important part of the phone particularly when you lose your phone. You may want to write down your password or pin where and backup all your vital information as you cannot get back if you forget your password or pin to unlock your Blackberry phone screen.
1. Try entering all your pin or password possibilities you have earlier set up and remember you have up to 10 chances to do this before your phone’s information are all wiped out.
2. Try to pay a visit to your local phone store provider if they could help you backup your information so you don’t lose it all.
3. At this time you can now enter the 10th password code and this will wipe out all your phone’s information then you can now set a new pin.